Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment. We primarily use Royal Mail for most items but some larger consignments may be shipped via UPS, DHL or Fed-Ex with tracking and drop-off with signature. If you prefer express or expedited delivery, an additional cost will be applied, so please contact us about this.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Packages are amply sized and your items are well-protected.